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Who is SellMyGadget.com? Does SellMyGadget.com buy my device? What is an IMEI number? For how long are the offers for my device valid?
We search and compare prices from a range of carefully selected recycling partners to help you get the best price possible for your old device. Our comparison engine provides prices from the most popular and trustworthy recycling companies so you can instantly choose the best offer for your mobile phone, tablet or other unwanted device
Once you have chosen which offer you prefer, you accept this offer and are put directly in touch with the recycling company. You give them your contact details and they will send you:
No, SellMyGadget.com does not buy your device from you. We are a price comparison site which enables you to find the best offer for your old device.
To find out how much money you will get for your old device, simply enter the name and model of your device in the search box on the top of our website. Then hit search.
Within a matter of seconds, our comparison engine will display prices from all the carefully selected buyers (recycling companies) in our database. You can then easily choose the best offer for you.
The price you will get for your device depends on several factors, such as:
To ensure you obtain the correct price for your old phone:
In most cases, the model of your Phone, Tablet an dmost Smartwatches can be found by looking at the ‘Settings’, ‘About this phone’ or ‘About this device’ section in your phone or devices settings. For Laptops/PC’s ‘Windows PC’s and Laptops under menu ‘my computer’ for Apple MacBook, iMac under menu ‘about this Mac’ Gaming Consoles for Microsoft Xbox follow this link https://enforcement.xbox.com/en-gb/home/consolecheck for Sony Playstation https://www.playstation.com/en-gb/get-help/help-library/system---hardware/general-information/where-to-find-ps4-serial-model-number/ Digital Cameras , on some Cameras the Make/model are within the menu settings, almost all will have a sticker on the body stating the serial number, you check from the relevant manufacturers website from the serial number as per Canon Camera’s have https://www.canon.co.uk/about_us/serial-number-checker/#serial
Not sure how to find this? We recommend that you do a quick search online. Other options would be to check your user manual, the back of your device or the manufacturer’s website.
An IMEI number is a 15-digit serial number that uniquely identifies your mobile phone. IMEI stands for “International Mobile Equipment Identity”. Networks use this IMEI number to identify a phone as lost or stolen or to ban it from connecting to networks, if necessary. The recycling companies in our database sometimes ask for this IMEI number in advance and they will check it upon receipt of your phone to identify any illegally devices or activities.
To find out your phone’s IMEI number, type in *#06# on your keypad. Alternatively, you can look up the number up in your mobile phone’s settings or search online to find out where to find the IMEI number for your phone.
Unfortunately, the recycling companies in our database do not buy mobile phones that are barred (network barred). The only way to sell such a device via SellMyGadget.com is to ask your service provider to release the bar first. Contact your provider and ask them to remove the network bar before trying to sell your device. Once you have received confirmation that it has been unbarred, you can proceed with your sale on SellMyGadget.com
Most of the recycling companies in our database offer a free postage service. You can check if the company you’re selling to offers free postage before choosing their offer.
Alternatively you may decide to send in your device yourself e.g. via Royal Mail Special Delivery or a courier service. We highly recommend this, especially when you are about to send a high value product or multiple devices in a single postage pack.
Please ensure that your item does not get damaged during transit, for example by using rigid cardboard packaging or bubble wrap to cushion your device.
The procedure is really simple. We recommend:
You do not need to send accessories or chargers.
Double check everything before you seal the package and send it off.
If this is a particular concern, we recommend that you send the device yourself via Royal Mail Special Delivery services and make sure that you receive a tracking number. With this tracking number you can find out where your package is in transit at any given time.
Usually within a few days after you accept an offer on your device, the buyer (recycler) should send you a postage pack so you can pack your old device safely and send it to them.
Please note that postage packs may take several business days to arrive. If more than five business days have passed and you still have not received a postage pack, you should contact the recycler’s customer service team to resolve any issue. You will normally find their contact details in the confirmation email that they sent to you. If you are unsure how to do this, you can get in touch with SellMyGadget support team at firstname.lastname@example.org and we will be happy to help you.
After receiving your device, the recycler (i.e. the buyer of your phone or other device) should send you an email confirming receipt of your device.
SellMyGadget.com offers several payment methods to enable you to receive money for your old device. The most commonly used methods of payment by the companies listed on our website are:
You should expect to receive the payment from the buyer within 1-2 business days after receiving an acknowledgment from them that they have received your device.
Most recycling companies in our comparison engine uphold their offer for around 14 days. Each will state their timeframe. If you are happy with the price offered, we recommend that you accept their offer immediately and continue with the transaction as quickly as possible.
Sometimes, a company may decide to revise their offer after inspecting your device. This mainly happens when the actual condition of the device differs from the condition which the buyer was expecting. So it is important to be specific when filling out the details on SellMyGadget.com during your process of selling your old device.
If the company revises its offer, you will have the option of either rejecting or accepting the revised quotation from the buyer.
You should expect to receive the payment from the buyer within 1-2 business days after receiving an acknowledgment from them. However, sometimes it may take several business days for payments to come through after you send your device.
In this case, please contact the buyer directly through the customer service details on their website. These should be on the email confirmation that you received from the buyer. Explain the urgency to them and wait 48 hours for their reply.
Should you experience continued issues with a recycler, please contact our support team who will be able to resolve any issue. Contact Us
Please note that SellMyGadget.com is a comparison website. We are not involved in the transaction process, nor do we receive or accept any devices.
Almost certainly, the answer is yes. Even if your device doesn’t work or is broken, most recycling companies will make you an offer on SellMyGadget.com. However, please note that prices for devices that are not functioning are usually lower than for fully functional devices.
To find out how much money you will get for a broken device, use the search bar on our website, type the name and model of your device and select ‘broken’. You will see a range of offers, from which you can choose the one that is most appealing to you.
There is a difference between a device that is working, a device that is broken and a device that is unsellable. Every recycling company in our database may have a slightly different definition, but here are some general pointers.
The definitions above can only be a general guide. We highly recommend reviewing the terms & conditions of the buyer you have chosen before you sell your device.
No. It is illegal to sell a lost or stolen phone.
Please note that any recycling company that receives a device that has been reported ‘lost’ or ‘stolen’ would need to report it to the police and relevant authorities and will not pay for the device.
If the device is indeed yours and you reported it as stolen and then found it, please contact your network to revoke the report that it was stolen before trying to sell it.
The recycling company has several options as to what to do with your device after taking delivery. Depending on the condition of your device, it might be:
In practice, most mobile phones will be repaired or refurbished so that they can be reused.
If the device is too damaged or a very old model, parts will be removed, metals and other recyclable elements extracted, and the remaining materials disposed in an environmentally friendly way.
Whatever the options, please note that once you have sold your device it is the sole responsibility of the recycling company what they do with it. However, because we have carefully checked the credentials of all of the companies we partner with on our site, you can be confident that it will be handled in line with the Waste Electrical and Electronic Equipment (WEEE) regulations.
No, there are no limits as to how many devices you can sell via SellMyGadget.com You might want to consider selling your devices separately to the buyer offering you the best price for each device instead of selling a number of devices to a single buyer. By doing so, you are likely to receive a higher price than if you sell in bulk to a single recycling company.
Should you not be able to find your gadget on our website, it is likely that the buyers in our database do not offer to buy this device.
We carefully select our recycling partners from the most popular and trustworthy recycling websites. We continually review these partners based on feedback from our users.
SellMyGadget receives a small percentage of the purchase price from the buyer (recycling company). This does not mean that the consumer selling their gadget receives a lower price – because SellMyGadget drives traffic to the buyers, the buyers are able to spend less money on advertising, and so are still able to offer competitive purchase prices.
If you still have questions after reading this page, please don’t hesitate to get in touch with our support team. Contact Us
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